Effective Date: 17 December 2024
Gear Up Club’s privacy policy (the “Privacy Policy”) explains the information we collect, how we use and share it, how to manage your privacy controls, and your rights in connection with our websites and the related mobile applications and services (collectively, the “Services”). Please also read our Terms of Service, which set out the terms governing the Services.
If you have any questions about our privacy practices, this Privacy Policy, or would like to contact us you can do so by the email or addresses below or at info@gearupclub.in.
Unit -M1, Venture X Workspace,
Sector 67, Gurugram,
Haryana - 122018
+91-8887541355
Gear Up Club collects information about you, including information that directly or indirectly identifies you, if you or other Gear Up Club users choose to share it with Gear Up Club. The sources from which we collect this personal information fall into three categories: information you provide, information we collect automatically, and information we collect from other sources. For example, based on how you interact with Gear Up Club and the Services, we may collect information when you track, complete, or upload activities using the Services. Gear Up Club also collects information about how you use the Services. In addition, you may choose to share information about yourself, your friends, and your activities with Gear Up Club.
We collect account information such as your name, email address, date of birth, gender, username and password that helps secure and provide you with access to our Services.
Profile, activity and use information is collected about you when you engage in activities such as choosing to upload a photo, video, post, or activity (including date, time and geo-location information), join a group or challenge, book arena, buy subscriptions, view others’ activities, or otherwise use the Services.
We collect and process location information when you sign up for and use the Services. We do not track your device location while you are not using the Services. In order for most of our core features to function, you must grant us permissions in your device’s privacy controls to track your device location while you use the Services. If you would like to stop the device location tracking, you may do so at any time by adjusting your device settings.
We gather information from photos, videos, posts, comments, messages, ratings, reviews, and other content you share on the Services, including when you participate in events.
You can choose to add your contacts’ information by connecting your contacts from your mobile device or social networking accounts to Gear Up Club. If you choose to share your contacts with Gear Up Club, we will access and store your contacts’ information to identify potential connections and help you connect with each other.
When you make a payment on Gear Up Club, you will be asked to provide payment information such as your payment card or other payment details. We use compliant third-party payment services who may store your credit card information in accordance with applicable standards.
Gear Up Club may allow you to sign up and log in to the Services using accounts you create with third-party products and services, such as Meta, Google, or Apple (collectively, “Third-Party Accounts”). If you access the Services through Third-Party Accounts, we will collect information you have agreed to make available such as your name, email address, profile information and preferences. This information is collected by the Third-Party Account providers and is provided to Gear Up Club under their privacy policies. You can generally control the information we receive from these Third-Party Accounts using the privacy controls in your account with them.
We collect information from your browser, computer, or mobile device, which provides us with technical information when you access or use the Services. This technical information includes device and network information, cookies, log files and analytics information.
The Services use log files. The information stored in those files includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. IP addresses may be linked to session IDs, athlete IDs and device identifiers.
We may collect information directly from you or through our service providers, such as when we collect your feedback through surveys. We may also collect information about you from other Gear Up Club users such as when they give you ratings or comment on your activities.
Gear Up Club uses the information we collect and receive as described below.
We use the information we collect and receive to provide the Services, including providing you with the ability to:
Subject to your privacy controls, your information, including parts of your profile, username, photos/videos, users you follow and who follow you, clubs you belong to on Gear Up Club, your activities, the devices you use, your online status, and reviews and comments you give and receive will be shared on Gear Up Club so that you may be able to participate in the Services, for example to show your place on a leaderboard. Certain information (e.g., your name, and some profile information) is also available to non-users on the web. Your precise location information, such as where you play sports, may also be shared on Gear Up Club or to non-users, in accordance with your privacy controls.
Regarding our products or features using machine learning or artificial intelligence, including large language models, ("AI Features"), we use the information we collect to enhance the quality, reliability, and/or accuracy of our AI Features by creating, developing, training, testing, improving, and maintaining AI and ML models run by Gear Up Club or our service providers. We use aggregated, de-identified information for AI Features where possible for their purpose. Depending on your privacy controls and sharing permissions, we also may use personal information such as health and location information for AI Features, for example, to provide you with training analysis and recommendations.
We use the information we collect and receive to customize your experience. For example, we may suggest arenas, activities, events & users on Gear Up Club that may interest you, users that you may want to follow, or new features that you may want to try.
We use the information we collect and receive to serve you with relevant promotions, subject to your notification and email preferences. For example, if we see you are an active user who has been on a monthly subscription plan for an extended period of time, we may serve you a promotion to switch to a discounted annual plan. Or if you are an active user who has never subscribed, we may send you an offer for a free subscription trial. In addition, we use cookies and other tracking technologies, including SDKs and other mobile analytics to inform targeted advertising and serve relevant ads.
We use the information we collect and receive to protect users, enforce our Terms of Service, Acceptable Use Policy, and Community Standards, and promote safety. For example, to help us find and remove content that violates our terms, such as hate speech or spam, as well as suspend or terminate accounts that share such content. We use automated tools to assist us in protecting and safeguarding you and other users and to keep the Service secure, for example to detect misuse and bad actors. Gear Up Club reserves the right to review accounts and user actions on the Services to ensure compliance with our Terms.
We also use device information and information contained in log files, including IP address, to maintain the security and integrity of our Services.
To enhance safety and privacy for our younger users, we use dates of birth to help confirm that an athlete is old enough to use Gear Up Club, and to help provide an age-appropriate experience on Gear Up Club and the Services, including Messaging.
We use the information we collect and receive to provide support in response to your requests and comments. Depending on your request, this may require us to access your account, for example, to troubleshoot or replicate a reported issue.
We use the information we collect and receive, including feedback you provide, to conduct research, and to analyze, develop, troubleshoot, increase functionality, and otherwise improve the Services. To do this, Gear Up Club may use third-party analytics providers to gain insights into how our Services are used, using aggregated data, and to help us improve the Services.
We may also use the information we collect and receive to market and promote the Services, activities and events on Gear Up Club, including using email and push notifications, in accordance with your preferences. We may also contact you for partnership opportunities, when investigating alleged violations of our terms, or to send proactive customer support messages.
We use the information we collect to process your subscription, including using your location data to determine your country pricing.
We do not sell personal information or aggregated data for monetary value. We may share personal information in accordance with your preferences, as needed to run our business and provide the Services, and where required for legal purposes, as set forth below.
We may share your information with third parties who provide services to Gear Up Club such as supporting, improving, promoting and securing the Services, processing payments, or fulfilling orders. These service providers only have access to the information necessary to perform these limited functions on our behalf and are required to protect and secure your information. We may also engage service providers to collect information about your use of the Services over time on our behalf, to promote Gear Up Club or display information that may be relevant to your interests on the Services or other websites or services.
When you join the Gear Up Club community as an individual of 18 years of age or older, your profile and your activities are set to be viewable by “Everyone” by default. Your name and other profile information is viewable by other Gear Up Club users. Additional information and content you share may also be viewable, subject to your privacy controls. For example, your media content, and routes may be accessed by other Gear Up Club users and non-users or viewable on publicly accessible Gear Up Club pages or in search engine results.
We provide a variety of privacy controls to manage the sharing of your information and encourage our users to adjust their controls to align with their desired experience.
We share your information with other Gear Up Club users and the public in accordance with our privacy policy.
We may use the information we collect and receive about you to provide you with targeted advertising if you accept non-essential cookies using our cookie banner or are receiving marketing communications. If you accept the cookie banner, you may opt-out of targeted advertising by clicking the “Do Not Share My Personal Information” link in the footer below or in our app by clicking on the “Personal Information Sharing” link in your Privacy Controls and following the instructions.
We enable you to share your information and content with third party apps, plugins, or websites that integrate with the Services, as well as with third parties who work with Gear Up Club to offer an integrated feature. Information collected by these third parties is subject to their terms and policies and may not provide you with the same privacy controls that are available on Gear Up Club. Gear Up Club is not responsible for the terms or policies of third parties.
If you choose to use a Third-Party Account to login to Gear Up Club, we share only the information necessary for the third-party to enable you to login and to protect and secure your information. You can also share your activities with your contacts via text, email, or on social media applications like Meta, Instagram, and Twitter. If you link your Gear Up Club account to other social networks and share your activities, they may be viewable on such third-party platforms, and may include your location information. You should use caution when sharing information via third parties and you should carefully review the privacy practices of such third parties.
Gear Up Club may deidentify and aggregate the personal information you and others make available in connection with the Services (“Aggregated Information”) and post it publicly or share it with third parties. Examples include information about usage, demographics, activities, performance, and challenge participation and completion.
We may preserve and share your information with third parties, including law enforcement, public or governmental agencies, or private litigants, within or outside your country of residence, if we determine that such disclosure is compelled by or reasonably necessary to comply with the law, including to respond to court orders, warrants, subpoenas, or other legal or regulatory process, or otherwise permitted by law. We may also retain, preserve or disclose your information if we determine that this is reasonably necessary or appropriate to:
You may correct, amend or update profile or account information at any time by adjusting that information in your account settings. You can use this to correct any inaccurate personal information in your account. If you need further assistance, please contact Gear Up Club at info@gearupclub.in.
You can delete your account by reaching out to us at info@gearupclub.in. After you make an account deletion request, we permanently and irreversibly delete your personal information from our systems, including backups. Once deleted, your data, including your account, activities, and place on leaderboards cannot be reinstated. Following your deletion of your account, it may take up to 45 days to delete your personal information and system logs from our systems. Additionally, we may retain information where deletion requests are made to comply with the law and take other actions permitted by law.
Note that we do not have control over content you have shared directly or publicly with others, such as groups you created on Gear Up Club, photos or videos on other social media platforms, or that others may have copied. In other words, content or information may remain available after you have deleted your account or deleted specific information from your own profile.
Gear Up Club implements measures to ensure that your information is treated securely and consistently with the terms in this Privacy Policy. We maintain administrative, technical, and physical safeguards appropriate to the sensitivity of your information and designed to protect against unauthorized use, disclosure, or access to personal information.
In addition, you can take steps to protect your account and information such as creating a unique password for Gear Up Club that is not easily guessed and that you don't use anywhere else, not sharing your password with others, and promptly reporting suspicious activity or unauthorized account access.
Gear Up Club reserves the right to modify this Privacy Policy at any time. If we make changes to this privacy statement we will post the revised privacy statement and its effective date on this website. If we make changes we deem to be material, we will provide prominent, advance notice. If you object to any changes to this Privacy Policy, you should stop using the Services and delete your account.